Privacy Policy

Last Updated: August 2, 2025

1. Introduction

Mira & Zee Solutions Pvt Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our civil and software services.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email, phone number, company details
  • Project Information: Requirements, specifications, drawings (for civil services)
  • Technical Data: IP address, browser type, usage data (for digital services)
  • Payment Information: Billing details (processed securely via payment gateways)

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process transactions and send invoices
  • Communicate about projects and updates
  • Improve our services and develop new offerings
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share information with:

  • Service providers assisting with our operations (under confidentiality agreements)
  • Legal authorities when required by law
  • Business partners in joint projects (with your consent)

We do not sell your personal information.

5. International Data Transfers

As we serve clients globally (primarily US, UK, Germany), your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards for such transfers.

6. Data Security

We implement technical and organizational measures to protect your data, including:

  • Secure servers and encryption
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal data:

  • For active clients: Throughout our business relationship
  • For inactive clients: Up to 7 years for legal and tax purposes
  • Project data: Permanently archived unless requested otherwise

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise these rights, contact us at info@mirazee.com.

9. Cookies and Tracking

Our website may use cookies to:

  • Enhance user experience
  • Analyze site traffic
  • Deliver targeted advertisements (for marketing services)

You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or website notices.

11. Contact Us

For privacy-related inquiries, please contact:

Mira & Zee Solutions Pvt Ltd
Data Protection Officer
Email: info@mirazee.com
Phone: +91 894 033 2951