1. Introduction
Mira & Zee Solutions Pvt Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our civil and software services.
2. Information We Collect
We may collect the following information:
- Personal Information: Name, email, phone number, company details
- Project Information: Requirements, specifications, drawings (for civil services)
- Technical Data: IP address, browser type, usage data (for digital services)
- Payment Information: Billing details (processed securely via payment gateways)
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process transactions and send invoices
- Communicate about projects and updates
- Improve our services and develop new offerings
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share information with:
- Service providers assisting with our operations (under confidentiality agreements)
- Legal authorities when required by law
- Business partners in joint projects (with your consent)
We do not sell your personal information.
5. International Data Transfers
As we serve clients globally (primarily US, UK, Germany), your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards for such transfers.
6. Data Security
We implement technical and organizational measures to protect your data, including:
- Secure servers and encryption
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain personal data:
- For active clients: Throughout our business relationship
- For inactive clients: Up to 7 years for legal and tax purposes
- Project data: Permanently archived unless requested otherwise
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, contact us at info@mirazee.com.
9. Cookies and Tracking
Our website may use cookies to:
- Enhance user experience
- Analyze site traffic
- Deliver targeted advertisements (for marketing services)
You can control cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through email or website notices.
11. Contact Us
For privacy-related inquiries, please contact:
Mira & Zee Solutions Pvt Ltd
Data Protection Officer
Email: info@mirazee.com
Phone: +91 894 033 2951